Frequently Asked Questions


What is logistics and what logistics services do you offer?

Where are your warehouses & operations located?

How are you different from other Logistics company?

What countries can you ship to?

Who are some of your customers?

How long have you been operating for?

Can you handle duty / tax shipments?

Do you support drop-shippers and crowdfunders?

How can I get a quote from you or see your rates?

What sort of account servicing can I expect?

Logistics include warehousing, shipping and distribution services to support a company’s supply chain of getting their products from A to B. Logistics companies offer carrier and service options, and provide continued management of all or some areas of a customer’s transportation needs. At CBIP we offer E-Commerce Logistics, Local & International Freight, Supply Chain consultancy & Value Added Services that improve the way you run your logistics on a day to day level. See all our services in detail here

CBIP has offices and offers its core logistics services from; Hong Kong, Shenzhen China, Sydney, Taipei, Ho Chi Min & New York with partner offices in Germany, United Kingdom & New Zealand. So no matter where you are based in the world, CBIP is in a position to help.

CBIP is your modern day logistics and consulting business, allowing us to source the most efficient, cost and time effective, and reliable solution for you across the Hong Kong and China markets. Our range of partners in the logistics industry, coupled with our smart technology, allows you to spend less time on logistics and more time on the things that matter to you and your business. Read more about us here

CBIP ships to almost 98% of the world from our key origin hubs. So if you ship from Australia to the European Union, from China to Africa or even form the European Union to China, we have you covered through our extensive network.

CBIP currently services a number of traditional B2B clients, including brands like Harley Davidson (Hong Kong) and also supports our core growing customer base of B2C / e-commerce merchants. See more of our customers here

CBIP opened door in September 2015 and has just turned three years old. We started with only one customer and now we are servicing over 150 customers around the world.

As part of our international freight & e-commerce logistics services, we do provide duty & tax services, including duty computation & customs clearance on behalf of your company.

CBIP works with a number of drop-shippers & crowdfunders and provides them warehousing, fulfilment & final mile shipping services including full duty & tax management & insurance services. See here for more

Simply leave us a message via our contact form here

If you become a customer of CBIP you will be given your very own dedicated CBIP account manager, this person isn’t a hotline but a real dedicated person who will support you. Check out our about us page to meet some of our team.

Do you have a question that’s not covered above? No worries, get in touch with us here and we will come back to you within 24 hours!